PRIVACY POLICY

Moya Property Management values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our property management services.

1. Information We Collect

We may collect the following types of personal information from property owners, tenants, and website visitors:

Contact Information: Name, email address, phone number, mailing address.
Property Information: Property address, ownership details, lease terms.
Tenant Information: Application details, employment information, references, rental history.
Payment Details: Billing information, bank account, rent payment history.
Technical Data: IP address, browser type, device information, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use your personal information to:

Provide and manage our property management services
Respond to your inquiries and requests
Facilitate tenant screening and placement
Process rent payments and provide financial reporting
Perform maintenance coordination and emergency responses
Send important service updates and communications
Improve our website, services, and customer experience
Comply with legal obligations and regulatory requirements

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

Service Providers: Trusted vendors and contractors who help us deliver services such as maintenance, payment processing, or IT support.
Legal Authorities: When required by law, subpoena, or legal process.
Business Transfers: In case of a business sale, merger, or acquisition.

All third parties are required to respect the confidentiality and security of your information.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While no online system is completely secure, we strive to use commercially acceptable means to protect your personal data.

We collect personal information such as your name, email, phone number, property details, tenant application data, payment information, and website usage behavior. This data helps us deliver and improve our property management services.
Your data is used to manage properties, screen tenants, process payments, coordinate maintenance, and send updates. It also helps us fulfill legal and contractual obligations.
We do not sell your data. We only share your information with trusted third-party providers (e.g., maintenance contractors, payment processors) or legal authorities when required.
We use industry-standard security measures, including data encryption and secure servers, to protect your personal information from unauthorized access or misuse.
You have the right to access, correct, delete, or restrict how we use your personal data. You may also withdraw consent at any time by contacting us directly.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and personalize content. You can choose to disable cookies through your browser settings, but some features of our website may not function properly.

6. Your Rights & Choices

Depending on your location, you may have the right to:

Access or request a copy of your personal data
Correct or update inaccurate information
Request deletion of your data
Object to or limit data processing
Withdraw your consent at any time

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.